BloodHound and BlackBird come with one year of free updates. When it ends, you keep using the last version released before it ended, for as long as you like.
Previously called the Maintenance Period.
During your Updates Period you can install every new version. After it ends, you can keep using the latest version released before your Updates Period end date, for as long as you want, with no extra restrictions or cost. See Forgoing an updates extension below.
To get new versions as they’re released, buy another year of updates: contact us for the purchase link.
BloodHound and BlackBird update together
The two share code, so they must be updated together. If you own both, we offer a bundle discount on the combined Updates Period.
Why an Updates Period?
Programmers have to be paid. Most indicators never change once their formula is coded, so they never need updating. BloodHound and BlackBird are different: they’re constantly gaining new abilities, features and improvements.
The Updates Period is a trade-off. It halves the initial price, and lets you buy updates only if you want them. It also keeps the next major NinjaTrader version (NinjaTrader 9, say) cheap for you: instead of buying a new version, as with many vendors, an Updates Period is all you need. If you’d like lifetime updates instead, contact us.
We release updates regularly, though we can’t promise a schedule. The changelog lists the most notable ones.
After buying an updates extension
It can take up to an hour for our server to update your license. Then refresh your license so the software sees the change.
Forgoing an updates extension
If you don’t renew, install the latest version released before your Updates Period ended. The changelog lists every version with its release date. For example, if your Updates Period ended on November 29, 2023, use version 8.2.1.116, released July 18, 2023. Not sure which version? Contact us.
Do I still get support with an older version?
Yes. Email support and the weekly BloodHound and BlackBird workshops are always available, however old your version.
NinjaTrader updates
Now and then NinjaTrader makes changes that break indicators and strategies, so vendors have to update them. We handle those changes in a new release. Just as NinjaTrader doesn’t update its older versions, we don’t update older versions of ours.
Troubleshooting
If you run a version released after your Updates Period ended, you may see this message on your chart:
Install an earlier version (see above and Restore an Older Software Version), or renew your Updates Period.